Credit reporting
USAA credit reporting complaints
Consumers have filed 2,888 complaints about USAA's credit reporting, 570 in the last 12 months (+8%). USAA answered 100% on time and closed 21% with relief. See the whole USAA record.
USAA against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | USAA | 570 | 100% | 21% |
Latest USAA credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 6, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Fixed |
| Jul 5, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Fixed |
| Jul 4, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Fixed |
| Jul 3, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection service | Explained |
| Jul 3, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jul 2, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Fixed |
| Jul 2, 2026 | Credit reporting | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| Jul 1, 2026 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Jul 1, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 1, 2026 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Jun 30, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jun 30, 2026 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Jun 30, 2026 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Jun 27, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jun 27, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jun 27, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Fixed |
| Jun 27, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jun 25, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesBilling dispute for services | Explained |
| Jun 24, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jun 22, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jun 21, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jun 20, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jun 17, 2026 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Fixed |
| Jun 15, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jun 15, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Fixed |
| Jun 15, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jun 15, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jun 15, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jun 14, 2026 | Credit reporting | Unable to get your credit report or credit scoreOther problem getting your report or credit score | Explained |
| Jun 12, 2026 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | Explained |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
Scam warning: Nobody can legally remove accurate negative information from your report - be wary of anyone promising to. The only official site for your free reports is annualcreditreport.com.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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