Complaint log
Vanderbilt Mortgage & Finance complaint log
The newest complaints about Vanderbilt Mortgage & Finance, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 10, 2026 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | In progress |
| Nov 6, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | In progress |
| Nov 1, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | In progress |
| Oct 14, 2026 | Mortgages | Struggling to pay mortgageForeclosure | In progress |
| Oct 13, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | In progress |
| Oct 7, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Sep 26, 2026 | Mortgages | Trouble during payment processPaying off the loan | In progress |
| Sep 24, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | In progress |
| Sep 21, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Sep 19, 2026 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Sep 18, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | In progress |
| Sep 17, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 16, 2026 | Mortgages | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 12, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Sep 9, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Sep 9, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Sep 8, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Sep 3, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Aug 30, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Aug 28, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Aug 28, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 20, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosures | Explained |
| Aug 17, 2026 | Mortgages | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Aug 17, 2026 | Mortgages | Trouble during payment processPaying off the loan | Explained |
| Aug 14, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | In progress |
| Aug 14, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | In progress |
| Aug 11, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Aug 10, 2026 | Mortgages | Trouble during payment processPaying off the loan | Explained |
| Aug 8, 2026 | Mortgages | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 6, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Aug 4, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
| Jul 29, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Jul 22, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jul 21, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jul 18, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 16, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Jul 14, 2026 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| Jul 14, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Jul 8, 2026 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Jul 6, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jun 30, 2026 | Mortgages | Trouble during payment processPaying off the loan | Explained |
| Jun 26, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jun 24, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Jun 23, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jun 20, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Jun 20, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened to turn you in to immigration or deport you | Explained |
| Jun 20, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jun 20, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jun 16, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jun 15, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works