Mortgages
VIP Mortgage mortgages complaints
Consumers have filed 6 complaints about VIP Mortgage's mortgages, 2 in the last 12 months. VIP Mortgage answered 100% on time and closed 0% with relief. See the whole VIP Mortgage record.
VIP Mortgage against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | VIP Mortgage | 2 | 100% | 0% |
Latest VIP Mortgage mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 26, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jan 23, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jul 16, 2023 | Mortgages | Trouble during payment process | Explained |
| Feb 14, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Jan 10, 2017 | Mortgages | Application, originator, mortgage broker | Closed |
| Apr 10, 2016 | Mortgages | Application, originator, mortgage broker | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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