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Complaint log

West Coast Servicing complaint log

The newest complaints about West Coast Servicing, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jul 29, 2025MortgagesStruggling to pay mortgageForeclosureWAExplainedNo
Jul 18, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountORExplainedYes
May 30, 2025MortgagesStruggling to pay mortgageForeclosureCAExplainedYes
May 19, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Apr 10, 2025MortgagesStruggling to pay mortgageForeclosureGAExplainedYes
Apr 4, 2025MortgagesStruggling to pay mortgageForeclosureGAExplainedYes
Mar 29, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCAExplainedYes
Feb 28, 2025MortgagesStruggling to pay mortgageForeclosureFLExplainedYes
Nov 6, 2024Debt collectionFalse statements or representationAttempted to collect wrong amountCAExplainedYes
Nov 1, 2024MortgagesStruggling to pay mortgageForeclosureGAExplainedYes
Sep 13, 2024MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefFLExplainedYes
Aug 7, 2024Debt collectionTook or threatened to take negative or legal actionSeized or attempted to seize your propertyNVExplainedYes
Jul 10, 2024MortgagesStruggling to pay mortgageForeclosureAZExplainedYes
Jul 10, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application processMIExplainedYes
Jun 5, 2024MortgagesStruggling to pay mortgageForeclosureFLExplainedYes
May 23, 2024MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuPAExplainedYes
Apr 30, 2024MortgagesTrouble during payment processLoan sold or transferred to another companyFLExplainedYes
Apr 3, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosurePAExplainedYes
Mar 21, 2024Debt collectionAttempts to collect debt not owedDebt was result of identity theftCAExplainedYes
Feb 26, 2024Debt collectionTook or threatened to take negative or legal actionSeized or attempted to seize your propertyPAExplainedYes
Feb 18, 2024Debt collectionTook or threatened to take negative or legal actionSued you in a state where you do not live or did not sign for the debtGAExplainedYes
Jan 20, 2024MortgagesTrouble during payment processLoan sold or transferred to another companyCAExplainedYes
Oct 10, 2023MortgagesTrouble during payment processLoan sold or transferred to another companyFLExplainedYes
Jul 27, 2023MortgagesStruggling to pay mortgageNCExplainedYes
Jun 21, 2023MortgagesTrouble during payment process-ExplainedYes
Jul 6, 2022Debt collectionWritten notification about debtDidn't receive notice of right to disputeNYExplainedYes
Jun 3, 2022MortgagesClosing on a mortgageGAExplainedYes
May 26, 2022MortgagesStruggling to pay mortgageCAExplainedYes
Apr 27, 2022MortgagesTrouble during payment processGAExplainedYes
Jan 4, 2022MortgagesTrouble during payment processCAExplainedYes
Oct 5, 2021Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedOHExplainedYes
Sep 2, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageFLExplainedYes
Jul 15, 2021MortgagesStruggling to pay mortgageCAExplainedYes
Apr 21, 2021MortgagesStruggling to pay mortgageCAExplainedYes
Mar 16, 2021MortgagesStruggling to pay mortgageCAExplainedYes
Mar 11, 2021MortgagesStruggling to pay mortgageCAExplainedYes
Nov 3, 2020MortgagesStruggling to pay mortgageCAExplainedYes
Oct 19, 2020MortgagesStruggling to pay mortgageNCExplainedYes
Jun 11, 2020Debt collectionFalse statements or representationImpersonated attorney, law enforcement, or government officialAZExplainedYes
Apr 24, 2020Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedILExplainedYes
Dec 4, 2019MortgagesTrouble during payment processPAExplainedYes
Jun 18, 2019MortgagesStruggling to pay mortgageCAExplainedYes
May 13, 2019Debt collectionWritten notification about debtDidn't receive enough information to verify debtMDExplainedYes
May 7, 2019MortgagesStruggling to pay mortgageOHExplainedYes
May 6, 2019MortgagesStruggling to pay mortgageCAExplainedYes
Mar 29, 2019MortgagesStruggling to pay mortgage-ExplainedYes
Jan 31, 2019Debt collectionFalse statements or representationAttempted to collect wrong amountNYExplainedYes
Oct 12, 2018MortgagesStruggling to pay mortgageCOExplainedYes
May 8, 2018Debt collectionWritten notification about debtDidn't receive enough information to verify debtPAExplainedYes
Apr 9, 2018MortgagesTrouble during payment processOHExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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