Mortgage company · complaint record
West Coast Servicing complaints
Filed under West Coast Servicing, Inc.
Consumers have filed 61 complaints about West Coast Servicing since 2016, none in the last 12 months. It answered 95.1% on time and closed 0% with relief for the customer. The most common problem is struggling to pay mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 61
- Last 12 months
- 0
- Answered on time
- 95.1%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since February 2016
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jul 29, 2025
West Coast Servicing complaints by month
The busiest month was May 2019 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How West Coast Servicing answered all time
- Closed with explanation61100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What West Coast Servicing complaints are about
Top West Coast Servicing problems
Inside "Struggling to pay mortgage"
- Foreclosure 8
- Trying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure 2
- An existing modification, forbearance plan, short sale, or other loss mitigation relief 1
- Applying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu 1
Where West Coast Servicing complaints come from
Most complaints: California (17), Florida (7), Georgia (6), Pennsylvania (5), North Carolina (4).
West Coast Servicing compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | West Coast ServicingMortgages | - | 0 | - |
Compare side by side: West Coast Servicing vs Midwest Loan Services · West Coast Servicing vs Truhome Solutions · West Coast Servicing vs NEXA Mortgage · West Coast Servicing vs Hilltop
What people say about West Coast Servicing
All experiencesNo experiences with West Coast Servicing yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest West Coast Servicing complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 29, 2025 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Jul 18, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| May 30, 2025 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| May 19, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 10, 2025 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Apr 4, 2025 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Mar 29, 2025 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Feb 28, 2025 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Nov 6, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Nov 1, 2024 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Sep 13, 2024 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Aug 7, 2024 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
Questions about West Coast Servicing
How many complaints does West Coast Servicing have?
West Coast Servicing has 61 complaints on record since February 2016, including 0 in the last 12 months and 0 in the last 30 days.
Does West Coast Servicing respond to complaints?
Yes. West Coast Servicing answered 95.1% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with West Coast Servicing?
The most common problems are struggling to pay mortgage (27), trouble during payment process (11), attempts to collect debt not owed (4).
Is West Coast Servicing legit?
West Coast Servicing is a real company with a public complaint record: consumers have complained about it 61 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is West Coast Servicing legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against West Coast Servicing?
Complain to West Coast Servicing in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most West Coast Servicing complaints come from?
Most come from California (17), Florida (7), Georgia (6). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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