Mortgage company · complaint record
Western Mortgage Services complaints
Consumers have filed 1 complaint about Western Mortgage Services since 2015, none in the last 12 months. It answered 0% on time and closed 0% with relief for the customer. The most common problem is loan servicing, payments, escrow account.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 0
- Answered on time
- 0%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since July 2015
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jul 2, 2015
Western Mortgage Services complaints by month
The busiest month was July 2015 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Western Mortgage Services answered all time
- Closed with explanation1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Western Mortgage Services problems
Western Mortgage Services compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Western Mortgage ServicesMortgages | - | 0 | - |
Compare side by side: Western Mortgage Services vs Midwest Loan Services · Western Mortgage Services vs Truhome Solutions · Western Mortgage Services vs NEXA Mortgage · Western Mortgage Services vs Hilltop
What people say about Western Mortgage Services
All experiencesNo experiences with Western Mortgage Services yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Western Mortgage Services complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 2, 2015 | Mortgages | Loan servicing, payments, escrow account | Explained |
Questions about Western Mortgage Services
How many complaints does Western Mortgage Services have?
Western Mortgage Services has 1 complaint on record since July 2015, including 0 in the last 12 months and 0 in the last 30 days.
Does Western Mortgage Services respond to complaints?
Yes. Western Mortgage Services answered 0% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Western Mortgage Services?
The most common problems are loan servicing, payments, escrow account (1).
Is Western Mortgage Services legit?
Western Mortgage Services is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Western Mortgage Services legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Western Mortgage Services?
Complain to Western Mortgage Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Western Mortgage Services complaints come from?
Most come from Utah (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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