Mortgage company · complaint record
Zillow Group Marketplace complaints
Filed under Zillow Group Marketplace, Inc.
Consumers have filed 1 complaint about Zillow Group Marketplace since 2020, none in the last 12 months. It answered 100% on time and closed 100% with relief for the customer. The most common problem is closing on a mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 100%
- Last 30 days
- 0
- Rank
- -
Since August 2020
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Aug 27, 2020
Zillow Group Marketplace complaints by month
The busiest month was August 2020 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Zillow Group Marketplace answered all time
- Closed with monetary relief1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Zillow Group Marketplace problems
Zillow Group Marketplace compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Zillow Group MarketplaceMortgages | - | 0 | - |
Compare side by side: Zillow Group Marketplace vs Midwest Loan Services · Zillow Group Marketplace vs Truhome Solutions · Zillow Group Marketplace vs NEXA Mortgage · Zillow Group Marketplace vs Hilltop
What people say about Zillow Group Marketplace
All experiencesNo experiences with Zillow Group Marketplace yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Zillow Group Marketplace complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 27, 2020 | Mortgages | Closing on a mortgage | Money back |
Questions about Zillow Group Marketplace
How many complaints does Zillow Group Marketplace have?
Zillow Group Marketplace has 1 complaint on record since August 2020, including 0 in the last 12 months and 0 in the last 30 days.
Does Zillow Group Marketplace respond to complaints?
Yes. Zillow Group Marketplace answered 100% of its complaints on time (within 15 days) and closed 100% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Zillow Group Marketplace?
The most common problems are closing on a mortgage (1).
Is Zillow Group Marketplace legit?
Zillow Group Marketplace is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Zillow Group Marketplace legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Zillow Group Marketplace?
Complain to Zillow Group Marketplace in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Zillow Group Marketplace complaints come from?
Most come from Pennsylvania (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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