Prepaid & gift cards
Zip Co US prepaid & gift cards complaints
Consumers have filed 6 complaints about Zip Co US's prepaid & gift cards, 3 in the last 12 months. Zip Co US answered 100% on time and closed 0% with relief. See the whole Zip Co US record.
Zip Co US against other prepaid card companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Block (Cash App) | 890 | 99% | 0% |
| 2 | Comerica | 723 | 100% | 71% |
| 3 | InComm Payments | 643 | 91.8% | 0% |
| 4 | American Express | 573 | 99.3% | 39% |
| 5 | Netspend | 409 | 99.5% | 0% |
| 6 | Conduent | 333 | 19.5% | 0% |
| 7 | Fifth Third Bank | 321 | 100% | 43% |
| 8 | Fiserv Finxact Core | 285 | 100% | 0% |
| 9 | Blackhawk Network | 263 | 98.1% | 0% |
| 10 | U.S. Bank | 251 | 100% | 12% |
| 11 | PayPal | 222 | 100% | 44% |
| 12 | Chime | 212 | 100% | 8% |
| 13 | Zip Co US | 3 | 100% | 0% |
Latest Zip Co US prepaid & gift cards complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 22, 2026 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | In progress |
| Mar 6, 2026 | Prepaid & gift cards | Problem with a purchase or transferOvercharged for a purchase or transfer you did make with the card | Explained |
| Dec 30, 2025 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting, activating, or registering a card | Explained |
| Oct 21, 2025 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | Explained |
| Oct 13, 2025 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting, activating, or registering a card | Explained |
| Aug 4, 2025 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
Your rights with prepaid card companies
Registered prepaid accounts get most Regulation E protections: report unauthorized transactions and errors quickly and the provider must investigate. Payroll and government benefit cards must tell you how to get your money without fees.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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