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Debt collector · complaint record

Zo Financial complaints

Consumers have filed 4 complaints about Zo Financial since 2022, none in the last 12 months. It answered 50% on time and closed 0% with relief for the customer. The most common problem is attempts to collect debt not owed.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
4

Since December 2022

Last 12 months
0

new vs the year before

Answered on time
50%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
0

Newest: May 7, 2025

Rank
-

Zo Financial complaints by month

The busiest month was December 2022 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Zo Financial answered all time

  • Closed with explanation250%
  • Untimely response250%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Zo Financial complaints are about

  • Debt collection375%
  • Credit cards125%

Top Zo Financial problems

Inside "Attempts to collect debt not owed"

  • Debt is not yours 1
  • Debt was result of identity theft 1

Where Zo Financial complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Illinois (1), Oklahoma (1), Pennsylvania (1), Washington (1).

Zo Financial compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8Zo FinancialDebt collection-0new50%0%-

Compare side by side: Zo Financial vs Green Square · Zo Financial vs EMoneyUSA · Zo Financial vs Mullooly Jeffrey Rooney & Flynn · Zo Financial vs Credit World Services

What people say about Zo Financial

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Latest Zo Financial complaints

Full log
ReceivedAboutIssueStateAnswerOn time
May 7, 2025Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardOKNo timely replyNo
Apr 19, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursPANo timely replyNo
Apr 11, 2023Debt collectionAttempts to collect debt not owedDebt was result of identity theftILExplainedYes
Dec 4, 2022Debt collectionCommunication tacticsCalled before 8am or after 9pmWAExplainedYes

Questions about Zo Financial

How many complaints does Zo Financial have?

Zo Financial has 4 complaints on record since December 2022, including 0 in the last 12 months and 0 in the last 30 days.

Does Zo Financial respond to complaints?

Yes. Zo Financial answered 50% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Zo Financial?
Is Zo Financial legit?

Zo Financial is a real company with a public complaint record: consumers have complained about it 4 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Zo Financial legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Zo Financial?

Complain to Zo Financial in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Zo Financial complaints come from?

Most come from Illinois (1), Oklahoma (1), Pennsylvania (1). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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