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Student loans

Complaint 10260430 New York State Higher Education Services

Explained
Product
Student loan · Federal student loan servicing
Detail
Trouble with how payments are being handled
From
Michigan 497XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Sep 26, 2024Complaint received
  2. Sep 26, 2024Sent to New York State Higher Education Services
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More New York State Higher Education Services complaints about dealing with your lender or servicer

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Nov 14, 2023Student loansDealing with your lender or servicerDon't agree with the fees chargedNJExplainedYes
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Jul 1, 2023Student loansDealing with your lender or servicerReceived bad information about your loanAZExplainedYes
May 30, 2023Student loansDealing with your lender or servicerReceived bad information about your loanNYExplainedYes
May 27, 2023Student loansDealing with your lender or servicerReceived bad information about your loanFLExplainedYes
Nov 17, 2022Student loansDealing with your lender or servicerReceived bad information about your loanNYExplainedYes
Oct 27, 2022Student loansDealing with your lender or servicerProblem with customer serviceOHFixedYes
Apr 24, 2022Student loansDealing with your lender or servicerReceived bad information about your loanNYExplainedYes
Mar 14, 2022Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsVAFixedYes

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