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Student loans

Complaint 5320854 New York State Higher Education Services

Fixed
Product
Student loan · Federal student loan servicing
Detail
Need information about your loan balance or loan terms
From
Virginia 23509
Filed by
Web
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
  1. Mar 14, 2022Complaint received
  2. Apr 1, 2022Sent to New York State Higher Education Services (18 days later)
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More New York State Higher Education Services complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Sep 26, 2024Student loansDealing with your lender or servicerTrouble with how payments are being handledMIExplainedYes
Nov 14, 2023Student loansDealing with your lender or servicerDon't agree with the fees chargedNJExplainedYes
Oct 3, 2023Student loansDealing with your lender or servicerReceived bad information about your loanNYExplainedYes
Jul 17, 2023Student loansDealing with your lender or servicerReceived bad information about your loanFLExplainedYes
Jul 1, 2023Student loansDealing with your lender or servicerReceived bad information about your loanAZExplainedYes
May 30, 2023Student loansDealing with your lender or servicerReceived bad information about your loanNYExplainedYes
May 27, 2023Student loansDealing with your lender or servicerReceived bad information about your loanFLExplainedYes
Nov 17, 2022Student loansDealing with your lender or servicerReceived bad information about your loanNYExplainedYes
Oct 27, 2022Student loansDealing with your lender or servicerProblem with customer serviceOHFixedYes
Apr 24, 2022Student loansDealing with your lender or servicerReceived bad information about your loanNYExplainedYes

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