Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Student loans

Complaint 7261842 New York State Higher Education Services

Explained
Product
Student loan · Federal student loan servicing
Detail
Received bad information about your loan
From
Florida 33076
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jul 17, 2023Complaint received
  2. Aug 21, 2023Sent to New York State Higher Education Services (35 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with New York State Higher Education Services?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See New York State Higher Education Services's record

More New York State Higher Education Services complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Sep 26, 2024Student loansDealing with your lender or servicerTrouble with how payments are being handledMIExplainedYes
Nov 14, 2023Student loansDealing with your lender or servicerDon't agree with the fees chargedNJExplainedYes
Oct 3, 2023Student loansDealing with your lender or servicerReceived bad information about your loanNYExplainedYes
Jul 1, 2023Student loansDealing with your lender or servicerReceived bad information about your loanAZExplainedYes
May 30, 2023Student loansDealing with your lender or servicerReceived bad information about your loanNYExplainedYes
May 27, 2023Student loansDealing with your lender or servicerReceived bad information about your loanFLExplainedYes
Nov 17, 2022Student loansDealing with your lender or servicerReceived bad information about your loanNYExplainedYes
Oct 27, 2022Student loansDealing with your lender or servicerProblem with customer serviceOHFixedYes
Apr 24, 2022Student loansDealing with your lender or servicerReceived bad information about your loanNYExplainedYes
Mar 14, 2022Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsVAFixedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience