Case file
Student loans
Complaint 6216945 New York State Higher Education Services
Explained- Product
- Student loan · Federal student loan servicing
- Detail
- Received bad information about your loan
- Filed by
- Referral
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Nov 17, 2022Complaint received
- Nov 17, 2022Sent to New York State Higher Education Services
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More New York State Higher Education Services complaints about dealing with your lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 26, 2024 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | MI | Explained | Yes |
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| Oct 3, 2023 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | NY | Explained | Yes |
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| Jul 1, 2023 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | AZ | Explained | Yes |
| May 30, 2023 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | NY | Explained | Yes |
| May 27, 2023 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | FL | Explained | Yes |
| Oct 27, 2022 | Student loans | Dealing with your lender or servicerProblem with customer service | OH | Fixed | Yes |
| Apr 24, 2022 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | NY | Explained | Yes |
| Mar 14, 2022 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | VA | Fixed | Yes |
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