Case file
Credit cards
Complaint 10390262 First Citizens Bancshares
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Credit card company isn't resolving a dispute about a purchase on your statement
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Oct 8, 2024Complaint received
- Oct 9, 2024Sent to First Citizens Bancshares (1 day later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More First Citizens Bancshares complaints about problem with a purchase shown on your statement
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 3, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | NC | Explained | Yes |
| Aug 8, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | VA | Explained | Yes |
| Jun 12, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | FL | Money back | Yes |
| Jun 10, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | FL | Explained | Yes |
| May 16, 2025 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | NC | Explained | Yes |
| Jul 11, 2023 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | WI | Explained | Yes |
| Apr 26, 2023 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | GA | Explained | Yes |
| Nov 10, 2022 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | FL | Explained | Yes |
| Nov 15, 2021 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | WA | Explained | Yes |
| Jun 9, 2021 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | SC | Explained | Yes |
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