Case file
Credit cards
Complaint 7235714 First Citizens Bancshares
Explained- Product
- Credit card or prepaid card · General-purpose credit card or charge card
- Detail
- Card was charged for something you did not purchase with the card
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jul 11, 2023Complaint received
- Jul 27, 2023Sent to First Citizens Bancshares (16 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More First Citizens Bancshares complaints about problem with a purchase shown on your statement
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 3, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | NC | Explained | Yes |
| Aug 8, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | VA | Explained | Yes |
| Jun 12, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | FL | Money back | Yes |
| Jun 10, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | FL | Explained | Yes |
| May 16, 2025 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | NC | Explained | Yes |
| Oct 8, 2024 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | NC | Explained | Yes |
| Apr 26, 2023 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | GA | Explained | Yes |
| Nov 10, 2022 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | FL | Explained | Yes |
| Nov 15, 2021 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | WA | Explained | Yes |
| Jun 9, 2021 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | SC | Explained | Yes |
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