Case file
Credit cards
Complaint 23071867 First Citizens Bancshares
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Credit card company isn't resolving a dispute about a purchase on your statement
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jun 10, 2026Complaint received
- Jun 10, 2026Sent to First Citizens Bancshares
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More First Citizens Bancshares complaints about problem with a purchase shown on your statement
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 3, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | NC | Explained | Yes |
| Aug 8, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | VA | Explained | Yes |
| Jun 12, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | FL | Money back | Yes |
| May 16, 2025 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | NC | Explained | Yes |
| Oct 8, 2024 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | NC | Explained | Yes |
| Jul 11, 2023 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | WI | Explained | Yes |
| Apr 26, 2023 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | GA | Explained | Yes |
| Nov 10, 2022 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | FL | Explained | Yes |
| Nov 15, 2021 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | WA | Explained | Yes |
| Jun 9, 2021 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | SC | Explained | Yes |
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