Case file
Credit cards
Complaint 23166870 First Citizens Bancshares
Money back- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Credit card company isn't resolving a dispute about a purchase on your statement
- Filed by
- Web · Servicemember · Older American
- Company's answer
- Closed with monetary relief
- On time
- Yes, within 15 days
- Jun 12, 2026Complaint received
- Jul 30, 2026Sent to First Citizens Bancshares (48 days later)
- AnsweredClosed with monetary relief
Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.
More First Citizens Bancshares complaints about problem with a purchase shown on your statement
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 3, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | NC | Explained | Yes |
| Aug 8, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | VA | Explained | Yes |
| Jun 10, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | FL | Explained | Yes |
| May 16, 2025 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | NC | Explained | Yes |
| Oct 8, 2024 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | NC | Explained | Yes |
| Jul 11, 2023 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | WI | Explained | Yes |
| Apr 26, 2023 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | GA | Explained | Yes |
| Nov 10, 2022 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | FL | Explained | Yes |
| Nov 15, 2021 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | WA | Explained | Yes |
| Jun 9, 2021 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | SC | Explained | Yes |
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