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Debt relief & credit repair

Complaint 10491993 Shellpoint Mortgage Servicing

Explained
Product
Debt or credit management · Mortgage modification or foreclosure avoidance
From
Tennessee 38115
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Oct 17, 2024Complaint received
  2. Oct 17, 2024Sent to Shellpoint Mortgage Servicing
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Shellpoint Mortgage Servicing complaints about confusing or missing disclosures

ReceivedAboutIssueStateAnswerOn time
Feb 9, 2025Debt relief & credit repairConfusing or missing disclosuresFLExplainedYes
Dec 27, 2024Debt relief & credit repairConfusing or missing disclosuresFLExplainedYes
Oct 5, 2024Payday & personal loansConfusing or missing disclosuresCTExplainedYes
Apr 5, 2024Debt relief & credit repairConfusing or missing disclosuresOKExplainedYes
Feb 20, 2024Debt relief & credit repairConfusing or missing disclosuresNCExplainedYes
Nov 13, 2023Debt relief & credit repairConfusing or missing disclosuresVAExplainedYes
Aug 20, 2021Debt relief & credit repairConfusing or missing disclosuresSCExplainedYes
Aug 11, 2020Debt relief & credit repairConfusing or missing disclosures-ExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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