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Debt relief & credit repair

Complaint 3789854 Shellpoint Mortgage Servicing

Explained
Product
Credit reporting, credit repair services, or other personal consumer reports · Credit repair services
From
-
Filed by
Phone · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Aug 11, 2020Complaint received
  2. Aug 19, 2020Sent to Shellpoint Mortgage Servicing (8 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Shellpoint Mortgage Servicing complaints about confusing or missing disclosures

ReceivedAboutIssueStateAnswerOn time
Feb 9, 2025Debt relief & credit repairConfusing or missing disclosuresFLExplainedYes
Dec 27, 2024Debt relief & credit repairConfusing or missing disclosuresFLExplainedYes
Oct 17, 2024Debt relief & credit repairConfusing or missing disclosuresTNExplainedYes
Oct 5, 2024Payday & personal loansConfusing or missing disclosuresCTExplainedYes
Apr 5, 2024Debt relief & credit repairConfusing or missing disclosuresOKExplainedYes
Feb 20, 2024Debt relief & credit repairConfusing or missing disclosuresNCExplainedYes
Nov 13, 2023Debt relief & credit repairConfusing or missing disclosuresVAExplainedYes
Aug 20, 2021Debt relief & credit repairConfusing or missing disclosuresSCExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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