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Debt relief & credit repair

Complaint 4648421 Shellpoint Mortgage Servicing

Explained
Product
Money transfer, virtual currency, or money service · Debt settlement
From
South Carolina 29940
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes the complaint provided an opportunity to answer consumer's questions
  1. Aug 20, 2021Complaint received
  2. Aug 20, 2021Sent to Shellpoint Mortgage Servicing
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Shellpoint Mortgage Servicing complaints about confusing or missing disclosures

ReceivedAboutIssueStateAnswerOn time
Feb 9, 2025Debt relief & credit repairConfusing or missing disclosuresFLExplainedYes
Dec 27, 2024Debt relief & credit repairConfusing or missing disclosuresFLExplainedYes
Oct 17, 2024Debt relief & credit repairConfusing or missing disclosuresTNExplainedYes
Oct 5, 2024Payday & personal loansConfusing or missing disclosuresCTExplainedYes
Apr 5, 2024Debt relief & credit repairConfusing or missing disclosuresOKExplainedYes
Feb 20, 2024Debt relief & credit repairConfusing or missing disclosuresNCExplainedYes
Nov 13, 2023Debt relief & credit repairConfusing or missing disclosuresVAExplainedYes
Aug 11, 2020Debt relief & credit repairConfusing or missing disclosures-ExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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