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Case file

Prepaid & gift cards

Complaint 11719648 JPMorgan Chase

Fixed
Product
Prepaid card · Gift card
Detail
Trouble using the card to spend money in a store or online
From
Massachusetts 01520
Filed by
Web
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
  1. Jan 23, 2025Complaint received
  2. Jan 23, 2025Sent to JPMorgan Chase
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More JPMorgan Chase complaints about trouble using the card

ReceivedAboutIssueStateAnswerOn time
Jun 16, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineNJExplainedYes
Feb 2, 2026Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardNCExplainedYes
Nov 3, 2025Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineMOExplainedYes
Apr 21, 2025Prepaid & gift cardsTrouble using the cardProblem using the card to withdraw money from an ATMNYExplainedYes
Mar 27, 2025Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineCAExplainedYes
Jan 18, 2025Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineNYExplainedYes
Jul 5, 2024Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineCAExplainedYes
Sep 24, 2023Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardMIExplainedYes
May 6, 2023Prepaid & gift cardsTrouble using the cardTrouble using the card to pay a billNJExplainedYes
Nov 8, 2022Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardAZFixedYes

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