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Case file

Prepaid & gift cards

Complaint 19177422 JPMorgan Chase

Explained
Product
Prepaid card · Gift card
Detail
Trouble getting information about the card
From
North Carolina 28376
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Feb 2, 2026Complaint received
  2. Feb 2, 2026Sent to JPMorgan Chase
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More JPMorgan Chase complaints about trouble using the card

ReceivedAboutIssueStateAnswerOn time
Jun 16, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineNJExplainedYes
Nov 3, 2025Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineMOExplainedYes
Apr 21, 2025Prepaid & gift cardsTrouble using the cardProblem using the card to withdraw money from an ATMNYExplainedYes
Mar 27, 2025Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineCAExplainedYes
Jan 23, 2025Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineMAFixedYes
Jan 18, 2025Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineNYExplainedYes
Jul 5, 2024Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineCAExplainedYes
Sep 24, 2023Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardMIExplainedYes
May 6, 2023Prepaid & gift cardsTrouble using the cardTrouble using the card to pay a billNJExplainedYes
Nov 8, 2022Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardAZFixedYes

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