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Prepaid & gift cards

Complaint 13096822 JPMorgan Chase

Explained
Product
Prepaid card · General-purpose prepaid card
Detail
Problem using the card to withdraw money from an ATM
From
New York 14420
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Apr 21, 2025Complaint received
  2. Apr 21, 2025Sent to JPMorgan Chase
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More JPMorgan Chase complaints about trouble using the card

ReceivedAboutIssueStateAnswerOn time
Jun 16, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineNJExplainedYes
Feb 2, 2026Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardNCExplainedYes
Nov 3, 2025Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineMOExplainedYes
Mar 27, 2025Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineCAExplainedYes
Jan 23, 2025Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineMAFixedYes
Jan 18, 2025Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineNYExplainedYes
Jul 5, 2024Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineCAExplainedYes
Sep 24, 2023Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardMIExplainedYes
May 6, 2023Prepaid & gift cardsTrouble using the cardTrouble using the card to pay a billNJExplainedYes
Nov 8, 2022Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardAZFixedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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