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Case file

Prepaid & gift cards

Complaint 7597788 JPMorgan Chase

Explained
Product
Prepaid card · Government benefit card
Detail
Trouble getting information about the card
From
Michigan 48910
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Sep 24, 2023Complaint received
  2. Sep 28, 2023Sent to JPMorgan Chase (4 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More JPMorgan Chase complaints about trouble using the card

ReceivedAboutIssueStateAnswerOn time
Jun 16, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineNJExplainedYes
Feb 2, 2026Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardNCExplainedYes
Nov 3, 2025Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineMOExplainedYes
Apr 21, 2025Prepaid & gift cardsTrouble using the cardProblem using the card to withdraw money from an ATMNYExplainedYes
Mar 27, 2025Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineCAExplainedYes
Jan 23, 2025Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineMAFixedYes
Jan 18, 2025Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineNYExplainedYes
Jul 5, 2024Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineCAExplainedYes
May 6, 2023Prepaid & gift cardsTrouble using the cardTrouble using the card to pay a billNJExplainedYes
Nov 8, 2022Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardAZFixedYes

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