Case file
Credit cards
Complaint 12653362 UMB Financial
Explained- Product
- Credit card · Store credit card
- Detail
- Problem with fees
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Mar 24, 2025Complaint received
- Jun 5, 2025Sent to UMB Financial (73 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More UMB Financial complaints about fees or interest
| Received | About | Issue | State | Answer | On time |
|---|
| May 7, 2026 | Credit cards | Fees or interestProblem with fees | TN | Money back | Yes |
| Apr 28, 2026 | Credit cards | Fees or interestProblem with fees | TN | Explained | Yes |
| May 19, 2025 | Credit cards | Fees or interestProblem with fees | WV | Explained | Yes |
| Mar 27, 2025 | Credit cards | Fees or interestProblem with fees | OH | Explained | Yes |
| Aug 2, 2024 | Credit cards | Fees or interestCharged too much interest | AZ | Explained | Yes |
| Jul 2, 2024 | Credit cards | Fees or interestProblem with fees | WV | Explained | Yes |
| Mar 22, 2024 | Credit cards | Fees or interestProblem with fees | MA | Explained | Yes |
| Sep 13, 2023 | Credit cards | Fees or interestCharged too much interest | IL | Explained | Yes |
| Sep 10, 2023 | Credit cards | Fees or interestUnexpected increase in interest rate | IL | Explained | Yes |
| Jul 18, 2023 | Credit cards | Fees or interestCharged too much interest | TX | Money back | Yes |
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