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Credit cards

Complaint 7541792 UMB Financial

Explained
Product
Credit card · General-purpose credit card or charge card
Detail
Charged too much interest
From
Illinois 60172
Filed by
Referral
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Sep 13, 2023Complaint received
  2. Sep 13, 2023Sent to UMB Financial
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More UMB Financial complaints about fees or interest

ReceivedAboutIssueStateAnswerOn time
May 7, 2026Credit cardsFees or interestProblem with feesTNMoney backYes
Apr 28, 2026Credit cardsFees or interestProblem with feesTNExplainedYes
May 19, 2025Credit cardsFees or interestProblem with feesWVExplainedYes
Mar 27, 2025Credit cardsFees or interestProblem with feesOHExplainedYes
Mar 24, 2025Credit cardsFees or interestProblem with feesOHExplainedYes
Aug 2, 2024Credit cardsFees or interestCharged too much interestAZExplainedYes
Jul 2, 2024Credit cardsFees or interestProblem with feesWVExplainedYes
Mar 22, 2024Credit cardsFees or interestProblem with feesMAExplainedYes
Sep 10, 2023Credit cardsFees or interestUnexpected increase in interest rateILExplainedYes
Jul 18, 2023Credit cardsFees or interestCharged too much interestTXMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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