Case file
Credit cards
Complaint 21675019 UMB Financial
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Problem with fees
- Filed by
- Phone · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Apr 28, 2026Complaint received
- Apr 28, 2026Sent to UMB Financial
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More UMB Financial complaints about fees or interest
| Received | About | Issue | State | Answer | On time |
|---|
| May 7, 2026 | Credit cards | Fees or interestProblem with fees | TN | Money back | Yes |
| May 19, 2025 | Credit cards | Fees or interestProblem with fees | WV | Explained | Yes |
| Mar 27, 2025 | Credit cards | Fees or interestProblem with fees | OH | Explained | Yes |
| Mar 24, 2025 | Credit cards | Fees or interestProblem with fees | OH | Explained | Yes |
| Aug 2, 2024 | Credit cards | Fees or interestCharged too much interest | AZ | Explained | Yes |
| Jul 2, 2024 | Credit cards | Fees or interestProblem with fees | WV | Explained | Yes |
| Mar 22, 2024 | Credit cards | Fees or interestProblem with fees | MA | Explained | Yes |
| Sep 13, 2023 | Credit cards | Fees or interestCharged too much interest | IL | Explained | Yes |
| Sep 10, 2023 | Credit cards | Fees or interestUnexpected increase in interest rate | IL | Explained | Yes |
| Jul 18, 2023 | Credit cards | Fees or interestCharged too much interest | TX | Money back | Yes |
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