Case file
Credit cards
Complaint 13589973 UMB Financial
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Problem with fees
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- May 19, 2025Complaint received
- Jul 8, 2025Sent to UMB Financial (50 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More UMB Financial complaints about fees or interest
| Received | About | Issue | State | Answer | On time |
|---|
| May 7, 2026 | Credit cards | Fees or interestProblem with fees | TN | Money back | Yes |
| Apr 28, 2026 | Credit cards | Fees or interestProblem with fees | TN | Explained | Yes |
| Mar 27, 2025 | Credit cards | Fees or interestProblem with fees | OH | Explained | Yes |
| Mar 24, 2025 | Credit cards | Fees or interestProblem with fees | OH | Explained | Yes |
| Aug 2, 2024 | Credit cards | Fees or interestCharged too much interest | AZ | Explained | Yes |
| Jul 2, 2024 | Credit cards | Fees or interestProblem with fees | WV | Explained | Yes |
| Mar 22, 2024 | Credit cards | Fees or interestProblem with fees | MA | Explained | Yes |
| Sep 13, 2023 | Credit cards | Fees or interestCharged too much interest | IL | Explained | Yes |
| Sep 10, 2023 | Credit cards | Fees or interestUnexpected increase in interest rate | IL | Explained | Yes |
| Jul 18, 2023 | Credit cards | Fees or interestCharged too much interest | TX | Money back | Yes |
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