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Debt relief & credit repair

Complaint 12917884 Shellpoint Mortgage Servicing

Explained
Product
Debt or credit management · Credit repair services
From
New Jersey 083XX
Filed by
Web · Servicemember · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Apr 10, 2025Complaint received
  2. Jun 12, 2025Sent to Shellpoint Mortgage Servicing (63 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Shellpoint Mortgage Servicing complaints about problem with customer service

ReceivedAboutIssueStateAnswerOn time
Oct 27, 2026Money transfers & appsProblem with customer serviceNYIn progressYes
Sep 24, 2026Money transfers & appsProblem with customer serviceOHIn progressYes
Jan 9, 2026Debt relief & credit repairProblem with customer serviceCOExplainedYes
Dec 4, 2025Debt relief & credit repairProblem with customer serviceTXExplainedYes
Oct 26, 2025Debt relief & credit repairProblem with customer serviceWAExplainedYes
Aug 30, 2025Debt relief & credit repairProblem with customer serviceMSExplainedYes
Aug 21, 2025Debt relief & credit repairProblem with customer serviceMNExplainedYes
May 20, 2025Debt relief & credit repairProblem with customer serviceIAExplainedYes
Mar 20, 2025Debt relief & credit repairProblem with customer serviceMDExplainedYes
Jun 11, 2024Debt relief & credit repairProblem with customer serviceFLExplainedYes

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