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Money transfers & apps

Complaint 28196713 Shellpoint Mortgage Servicing

In progress
Product
Money transfer, virtual currency, or money service · Money order, traveler's check or cashier's check
From
Ohio 43227
Filed by
Web
Company's answer
In progress
On time
Yes, within 15 days
  1. Sep 24, 2026Complaint received
  2. Sep 24, 2026Sent to Shellpoint Mortgage Servicing
  3. WaitingIn progress

In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.

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More Shellpoint Mortgage Servicing complaints about problem with customer service

ReceivedAboutIssueStateAnswerOn time
Oct 27, 2026Money transfers & appsProblem with customer serviceNYIn progressYes
Jan 9, 2026Debt relief & credit repairProblem with customer serviceCOExplainedYes
Dec 4, 2025Debt relief & credit repairProblem with customer serviceTXExplainedYes
Oct 26, 2025Debt relief & credit repairProblem with customer serviceWAExplainedYes
Aug 30, 2025Debt relief & credit repairProblem with customer serviceMSExplainedYes
Aug 21, 2025Debt relief & credit repairProblem with customer serviceMNExplainedYes
May 20, 2025Debt relief & credit repairProblem with customer serviceIAExplainedYes
Apr 10, 2025Debt relief & credit repairProblem with customer serviceNJExplainedYes
Mar 20, 2025Debt relief & credit repairProblem with customer serviceMDExplainedYes
Jun 11, 2024Debt relief & credit repairProblem with customer serviceFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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