Case file
Money transfers & apps
Complaint 31173702 Shellpoint Mortgage Servicing
In progress- Product
- Money transfer, virtual currency, or money service · Money order, traveler's check or cashier's check
- Filed by
- Web · Older American
- Company's answer
- In progress
- On time
- Yes, within 15 days
- Oct 27, 2026Complaint received
- Oct 27, 2026Sent to Shellpoint Mortgage Servicing
- WaitingIn progress
In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.
More Shellpoint Mortgage Servicing complaints about problem with customer service
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 24, 2026 | Money transfers & apps | Problem with customer service | OH | In progress | Yes |
| Jan 9, 2026 | Debt relief & credit repair | Problem with customer service | CO | Explained | Yes |
| Dec 4, 2025 | Debt relief & credit repair | Problem with customer service | TX | Explained | Yes |
| Oct 26, 2025 | Debt relief & credit repair | Problem with customer service | WA | Explained | Yes |
| Aug 30, 2025 | Debt relief & credit repair | Problem with customer service | MS | Explained | Yes |
| Aug 21, 2025 | Debt relief & credit repair | Problem with customer service | MN | Explained | Yes |
| May 20, 2025 | Debt relief & credit repair | Problem with customer service | IA | Explained | Yes |
| Apr 10, 2025 | Debt relief & credit repair | Problem with customer service | NJ | Explained | Yes |
| Mar 20, 2025 | Debt relief & credit repair | Problem with customer service | MD | Explained | Yes |
| Jun 11, 2024 | Debt relief & credit repair | Problem with customer service | FL | Explained | Yes |
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