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Debt relief & credit repair

Complaint 15432108 Shellpoint Mortgage Servicing

Explained
Product
Debt or credit management · Debt settlement
From
Minnesota 55327
Filed by
Web · Servicemember · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Aug 21, 2025Complaint received
  2. Sep 4, 2025Sent to Shellpoint Mortgage Servicing (14 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Shellpoint Mortgage Servicing complaints about problem with customer service

ReceivedAboutIssueStateAnswerOn time
Oct 27, 2026Money transfers & appsProblem with customer serviceNYIn progressYes
Sep 24, 2026Money transfers & appsProblem with customer serviceOHIn progressYes
Jan 9, 2026Debt relief & credit repairProblem with customer serviceCOExplainedYes
Dec 4, 2025Debt relief & credit repairProblem with customer serviceTXExplainedYes
Oct 26, 2025Debt relief & credit repairProblem with customer serviceWAExplainedYes
Aug 30, 2025Debt relief & credit repairProblem with customer serviceMSExplainedYes
May 20, 2025Debt relief & credit repairProblem with customer serviceIAExplainedYes
Apr 10, 2025Debt relief & credit repairProblem with customer serviceNJExplainedYes
Mar 20, 2025Debt relief & credit repairProblem with customer serviceMDExplainedYes
Jun 11, 2024Debt relief & credit repairProblem with customer serviceFLExplainedYes

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