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Mortgages

Complaint 1420584 FirstKey

Fixed
Company
FirstKey
Product
Mortgage · Other mortgage
From
California 95833
Filed by
Fax
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
Public statement
Company believes complaint caused principally by actions of third party outside the control or direction of the company
  1. Jun 15, 2015Complaint received
  2. Jul 22, 2015Sent to FirstKey (37 days later)
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More FirstKey complaints about loan servicing, payments, escrow account

ReceivedAboutIssueStateAnswerOn time
Feb 28, 2017MortgagesLoan servicing, payments, escrow accountNCClosedNo
Oct 24, 2016MortgagesLoan servicing, payments, escrow accountCAMoney backNo
Apr 6, 2016MortgagesLoan servicing, payments, escrow accountCAMoney backYes
Mar 23, 2016MortgagesLoan servicing, payments, escrow accountFLFixedYes
Jan 31, 2016MortgagesLoan servicing, payments, escrow accountCAExplainedYes
Jan 20, 2016MortgagesLoan servicing, payments, escrow accountCAExplainedYes
Jan 14, 2016MortgagesLoan servicing, payments, escrow accountORMoney backNo
Dec 8, 2015MortgagesLoan servicing, payments, escrow accountMDExplainedYes
Oct 23, 2015MortgagesLoan servicing, payments, escrow accountCAExplainedYes
Oct 15, 2015MortgagesLoan servicing, payments, escrow accountMAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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