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Mortgages

Complaint 1845860 FirstKey

Fixed
Company
FirstKey
Product
Mortgage · Conventional fixed mortgage
From
Florida 33179
Filed by
Web
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
Public statement
Company believes complaint represents an opportunity for improvement to better serve consumers
  1. Mar 23, 2016Complaint received
  2. Mar 23, 2016Sent to FirstKey
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More FirstKey complaints about loan servicing, payments, escrow account

ReceivedAboutIssueStateAnswerOn time
Feb 28, 2017MortgagesLoan servicing, payments, escrow accountNCClosedNo
Oct 24, 2016MortgagesLoan servicing, payments, escrow accountCAMoney backNo
Apr 6, 2016MortgagesLoan servicing, payments, escrow accountCAMoney backYes
Jan 31, 2016MortgagesLoan servicing, payments, escrow accountCAExplainedYes
Jan 20, 2016MortgagesLoan servicing, payments, escrow accountCAExplainedYes
Jan 14, 2016MortgagesLoan servicing, payments, escrow accountORMoney backNo
Dec 8, 2015MortgagesLoan servicing, payments, escrow accountMDExplainedYes
Oct 23, 2015MortgagesLoan servicing, payments, escrow accountCAExplainedYes
Oct 15, 2015MortgagesLoan servicing, payments, escrow accountMAExplainedYes
Jun 15, 2015MortgagesLoan servicing, payments, escrow accountCAFixedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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