Case file
Mortgages
Complaint 2176702 FirstKey
Money back- Product
- Mortgage · Conventional fixed mortgage
- Filed by
- Web
- Company's answer
- Closed with monetary relief
- On time
- No
- Public statement
- Company believes complaint represents an opportunity for improvement to better serve consumers
- Oct 24, 2016Complaint received
- Oct 26, 2016Sent to FirstKey (2 days later)
- AnsweredClosed with monetary relief
Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.
More FirstKey complaints about loan servicing, payments, escrow account
| Received | About | Issue | State | Answer | On time |
|---|
| Feb 28, 2017 | Mortgages | Loan servicing, payments, escrow account | NC | Closed | No |
| Apr 6, 2016 | Mortgages | Loan servicing, payments, escrow account | CA | Money back | Yes |
| Mar 23, 2016 | Mortgages | Loan servicing, payments, escrow account | FL | Fixed | Yes |
| Jan 31, 2016 | Mortgages | Loan servicing, payments, escrow account | CA | Explained | Yes |
| Jan 20, 2016 | Mortgages | Loan servicing, payments, escrow account | CA | Explained | Yes |
| Jan 14, 2016 | Mortgages | Loan servicing, payments, escrow account | OR | Money back | No |
| Dec 8, 2015 | Mortgages | Loan servicing, payments, escrow account | MD | Explained | Yes |
| Oct 23, 2015 | Mortgages | Loan servicing, payments, escrow account | CA | Explained | Yes |
| Oct 15, 2015 | Mortgages | Loan servicing, payments, escrow account | MA | Explained | Yes |
| Jun 15, 2015 | Mortgages | Loan servicing, payments, escrow account | CA | Fixed | Yes |
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