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Mortgages

Complaint 1608264 FirstKey

Explained
Company
FirstKey
Product
Mortgage · Conventional fixed mortgage
From
Massachusetts 02127
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Oct 15, 2015Complaint received
  2. Oct 20, 2015Sent to FirstKey (5 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More FirstKey complaints about loan servicing, payments, escrow account

ReceivedAboutIssueStateAnswerOn time
Feb 28, 2017MortgagesLoan servicing, payments, escrow accountNCClosedNo
Oct 24, 2016MortgagesLoan servicing, payments, escrow accountCAMoney backNo
Apr 6, 2016MortgagesLoan servicing, payments, escrow accountCAMoney backYes
Mar 23, 2016MortgagesLoan servicing, payments, escrow accountFLFixedYes
Jan 31, 2016MortgagesLoan servicing, payments, escrow accountCAExplainedYes
Jan 20, 2016MortgagesLoan servicing, payments, escrow accountCAExplainedYes
Jan 14, 2016MortgagesLoan servicing, payments, escrow accountORMoney backNo
Dec 8, 2015MortgagesLoan servicing, payments, escrow accountMDExplainedYes
Oct 23, 2015MortgagesLoan servicing, payments, escrow accountCAExplainedYes
Jun 15, 2015MortgagesLoan servicing, payments, escrow accountCAFixedYes

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