Case file
Student loans
Complaint 1500651 Access Group
Explained- Product
- Student loan · Non-federal student loan
- Detail
- Can't decrease my monthly payments
- Filed by
- Postal mail
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company chooses not to provide a public response
- Aug 4, 2015Complaint received
- Aug 12, 2015Sent to Access Group (8 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Access Group complaints about can't repay my loan
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 14, 2016 | Student loans | Can't repay my loanCan't decrease my monthly payments | FL | Explained | Yes |
| May 27, 2016 | Student loans | Can't repay my loanCan't get flexible payment options | VA | Explained | Yes |
| Mar 9, 2016 | Student loans | Can't repay my loanCan't decrease my monthly payments | NY | Explained | Yes |
| Mar 8, 2016 | Student loans | Can't repay my loanCan't temporarily postpone payments | CA | Explained | Yes |
| Jan 28, 2016 | Student loans | Can't repay my loanCan't decrease my monthly payments | CA | Explained | Yes |
| Nov 17, 2015 | Student loans | Can't repay my loanCan't decrease my monthly payments | IL | Explained | Yes |
| Oct 26, 2015 | Student loans | Can't repay my loanCan't get flexible payment options | FL | Explained | Yes |
| Sep 18, 2015 | Student loans | Can't repay my loanCan't temporarily postpone payments | IA | Explained | Yes |
| Apr 15, 2015 | Student loans | Can't repay my loanCan't get flexible payment options | FL | Explained | Yes |
| Dec 2, 2014 | Student loans | Can't repay my loanCan't get flexible payment options | TX | Explained | Yes |
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