Case file
Student loans
Complaint 1945771 Access Group
Explained- Product
- Student loan · Non-federal student loan
- Detail
- Can't get flexible payment options
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- May 27, 2016Complaint received
- May 27, 2016Sent to Access Group
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Access Group complaints about can't repay my loan
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 14, 2016 | Student loans | Can't repay my loanCan't decrease my monthly payments | FL | Explained | Yes |
| Mar 9, 2016 | Student loans | Can't repay my loanCan't decrease my monthly payments | NY | Explained | Yes |
| Mar 8, 2016 | Student loans | Can't repay my loanCan't temporarily postpone payments | CA | Explained | Yes |
| Jan 28, 2016 | Student loans | Can't repay my loanCan't decrease my monthly payments | CA | Explained | Yes |
| Nov 17, 2015 | Student loans | Can't repay my loanCan't decrease my monthly payments | IL | Explained | Yes |
| Oct 26, 2015 | Student loans | Can't repay my loanCan't get flexible payment options | FL | Explained | Yes |
| Sep 18, 2015 | Student loans | Can't repay my loanCan't temporarily postpone payments | IA | Explained | Yes |
| Aug 4, 2015 | Student loans | Can't repay my loanCan't decrease my monthly payments | PA | Explained | Yes |
| Apr 15, 2015 | Student loans | Can't repay my loanCan't get flexible payment options | FL | Explained | Yes |
| Dec 2, 2014 | Student loans | Can't repay my loanCan't get flexible payment options | TX | Explained | Yes |
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