Case file
Student loans
Complaint 1762465 Access Group
Explained- Product
- Student loan · Non-federal student loan
- Detail
- Can't decrease my monthly payments
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company chooses not to provide a public response
- Jan 28, 2016Complaint received
- Jan 28, 2016Sent to Access Group
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Access Group complaints about can't repay my loan
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 14, 2016 | Student loans | Can't repay my loanCan't decrease my monthly payments | FL | Explained | Yes |
| May 27, 2016 | Student loans | Can't repay my loanCan't get flexible payment options | VA | Explained | Yes |
| Mar 9, 2016 | Student loans | Can't repay my loanCan't decrease my monthly payments | NY | Explained | Yes |
| Mar 8, 2016 | Student loans | Can't repay my loanCan't temporarily postpone payments | CA | Explained | Yes |
| Nov 17, 2015 | Student loans | Can't repay my loanCan't decrease my monthly payments | IL | Explained | Yes |
| Oct 26, 2015 | Student loans | Can't repay my loanCan't get flexible payment options | FL | Explained | Yes |
| Sep 18, 2015 | Student loans | Can't repay my loanCan't temporarily postpone payments | IA | Explained | Yes |
| Aug 4, 2015 | Student loans | Can't repay my loanCan't decrease my monthly payments | PA | Explained | Yes |
| Apr 15, 2015 | Student loans | Can't repay my loanCan't get flexible payment options | FL | Explained | Yes |
| Dec 2, 2014 | Student loans | Can't repay my loanCan't get flexible payment options | TX | Explained | Yes |
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