Case file
Student loans
Complaint 1555186 SunTrust
Explained- Product
- Student loan · Non-federal student loan
- Detail
- Can't decrease my monthly payments
- Filed by
- Referral
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company chooses not to provide a public response
- Sep 8, 2015Complaint received
- Nov 2, 2015Sent to SunTrust (55 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More SunTrust complaints about can't repay my loan
| Received | About | Issue | State | Answer | On time |
|---|
| Apr 4, 2017 | Student loans | Can't repay my loanCan't temporarily postpone payments | PA | Fixed | Yes |
| Mar 28, 2017 | Student loans | Can't repay my loanCan't get flexible payment options | MA | Explained | Yes |
| Mar 27, 2017 | Student loans | Can't repay my loanCan't get flexible payment options | MA | Explained | Yes |
| Mar 22, 2017 | Student loans | Can't repay my loanCan't decrease my monthly payments | TN | Fixed | Yes |
| Sep 15, 2016 | Student loans | Can't repay my loanCan't decrease my monthly payments | FL | Explained | Yes |
| Sep 12, 2016 | Student loans | Can't repay my loanCan't get flexible payment options | SC | Explained | Yes |
| Aug 5, 2016 | Student loans | Can't repay my loanCan't decrease my monthly payments | MA | Explained | Yes |
| Apr 6, 2016 | Student loans | Can't repay my loanCan't decrease my monthly payments | MO | Explained | Yes |
| Nov 6, 2015 | Student loans | Can't repay my loanCan't get flexible payment options | VA | Closed | Yes |
| Jul 1, 2015 | Student loans | Can't repay my loanCan't temporarily postpone payments | IN | Explained | Yes |
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