Case file
Student loans
Complaint 2398440 SunTrust
Fixed- Product
- Student loan · Non-federal student loan
- Detail
- Can't decrease my monthly payments
- Filed by
- Web
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Mar 22, 2017Complaint received
- Mar 22, 2017Sent to SunTrust
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More SunTrust complaints about can't repay my loan
| Received | About | Issue | State | Answer | On time |
|---|
| Apr 4, 2017 | Student loans | Can't repay my loanCan't temporarily postpone payments | PA | Fixed | Yes |
| Mar 28, 2017 | Student loans | Can't repay my loanCan't get flexible payment options | MA | Explained | Yes |
| Mar 27, 2017 | Student loans | Can't repay my loanCan't get flexible payment options | MA | Explained | Yes |
| Sep 15, 2016 | Student loans | Can't repay my loanCan't decrease my monthly payments | FL | Explained | Yes |
| Sep 12, 2016 | Student loans | Can't repay my loanCan't get flexible payment options | SC | Explained | Yes |
| Aug 5, 2016 | Student loans | Can't repay my loanCan't decrease my monthly payments | MA | Explained | Yes |
| Apr 6, 2016 | Student loans | Can't repay my loanCan't decrease my monthly payments | MO | Explained | Yes |
| Nov 6, 2015 | Student loans | Can't repay my loanCan't get flexible payment options | VA | Closed | Yes |
| Sep 8, 2015 | Student loans | Can't repay my loanCan't decrease my monthly payments | DC | Explained | Yes |
| Jul 1, 2015 | Student loans | Can't repay my loanCan't temporarily postpone payments | IN | Explained | Yes |
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