Case file
Student loans
Complaint 2405838 SunTrust
Explained- Product
- Student loan · Non-federal student loan
- Detail
- Can't get flexible payment options
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Mar 28, 2017Complaint received
- Mar 28, 2017Sent to SunTrust
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More SunTrust complaints about can't repay my loan
| Received | About | Issue | State | Answer | On time |
|---|
| Apr 4, 2017 | Student loans | Can't repay my loanCan't temporarily postpone payments | PA | Fixed | Yes |
| Mar 27, 2017 | Student loans | Can't repay my loanCan't get flexible payment options | MA | Explained | Yes |
| Mar 22, 2017 | Student loans | Can't repay my loanCan't decrease my monthly payments | TN | Fixed | Yes |
| Sep 15, 2016 | Student loans | Can't repay my loanCan't decrease my monthly payments | FL | Explained | Yes |
| Sep 12, 2016 | Student loans | Can't repay my loanCan't get flexible payment options | SC | Explained | Yes |
| Aug 5, 2016 | Student loans | Can't repay my loanCan't decrease my monthly payments | MA | Explained | Yes |
| Apr 6, 2016 | Student loans | Can't repay my loanCan't decrease my monthly payments | MO | Explained | Yes |
| Nov 6, 2015 | Student loans | Can't repay my loanCan't get flexible payment options | VA | Closed | Yes |
| Sep 8, 2015 | Student loans | Can't repay my loanCan't decrease my monthly payments | DC | Explained | Yes |
| Jul 1, 2015 | Student loans | Can't repay my loanCan't temporarily postpone payments | IN | Explained | Yes |
Discuss this complaint
No comments yet. Start the conversation - questions are welcome too.