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Student loans

Complaint 1885459 Student Assist Plus

Money back
Product
Student loan · Federal student loan servicing
Detail
Trouble with how payments are handled
From
New Jersey 07646
Filed by
Phone
Company's answer
Closed with monetary relief
On time
No
Public statement
Company believes the complaint is the result of a misunderstanding
  1. Apr 18, 2016Complaint received
  2. Apr 18, 2016Sent to Student Assist Plus
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Student Assist Plus complaints about dealing with my lender or servicer

ReceivedAboutIssueStateAnswerOn time
Jan 25, 2017Student loansDealing with my lender or servicerReceived bad information about my loanKYFixedYes
Sep 30, 2016Student loansDealing with my lender or servicerDon't agree with fees chargedTXExplainedYes
Sep 28, 2016Student loansDealing with my lender or servicerReceived bad information about my loanMSFixedYes
Jun 24, 2016Student loansDealing with my lender or servicerKeep getting calls about my loanINExplainedYes
Jun 21, 2016Student loansDealing with my lender or servicerTrouble with how payments are handledMDMoney backYes
Apr 2, 2016Student loansDealing with my lender or servicerReceived bad information about my loan-ExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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