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Student loans

Complaint 2311590 Student Assist Plus

Fixed
Product
Student loan · Federal student loan servicing
Detail
Received bad information about my loan
From
Kentucky 40214
Filed by
Web
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
Public statement
Company can't verify or dispute the facts in the complaint
  1. Jan 25, 2017Complaint received
  2. Jan 25, 2017Sent to Student Assist Plus
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More Student Assist Plus complaints about dealing with my lender or servicer

ReceivedAboutIssueStateAnswerOn time
Sep 30, 2016Student loansDealing with my lender or servicerDon't agree with fees chargedTXExplainedYes
Sep 28, 2016Student loansDealing with my lender or servicerReceived bad information about my loanMSFixedYes
Jun 24, 2016Student loansDealing with my lender or servicerKeep getting calls about my loanINExplainedYes
Jun 21, 2016Student loansDealing with my lender or servicerTrouble with how payments are handledMDMoney backYes
Apr 18, 2016Student loansDealing with my lender or servicerTrouble with how payments are handledNJMoney backNo
Apr 2, 2016Student loansDealing with my lender or servicerReceived bad information about my loan-ExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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