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Student loans

Complaint 2137153 Student Assist Plus

Fixed
Product
Student loan · Non-federal student loan
Detail
Received bad information about my loan
From
Mississippi 395XX
Filed by
Web
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
Public statement
Company can't verify or dispute the facts in the complaint
  1. Sep 28, 2016Complaint received
  2. Nov 7, 2016Sent to Student Assist Plus (40 days later)
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More Student Assist Plus complaints about dealing with my lender or servicer

ReceivedAboutIssueStateAnswerOn time
Jan 25, 2017Student loansDealing with my lender or servicerReceived bad information about my loanKYFixedYes
Sep 30, 2016Student loansDealing with my lender or servicerDon't agree with fees chargedTXExplainedYes
Jun 24, 2016Student loansDealing with my lender or servicerKeep getting calls about my loanINExplainedYes
Jun 21, 2016Student loansDealing with my lender or servicerTrouble with how payments are handledMDMoney backYes
Apr 18, 2016Student loansDealing with my lender or servicerTrouble with how payments are handledNJMoney backNo
Apr 2, 2016Student loansDealing with my lender or servicerReceived bad information about my loan-ExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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