Complaint 2141555 Student Assist Plus

Explained

Company: Student Assist Plus
Product: Student loan · Federal student loan servicing
Issue: Dealing with my lender or servicer
Detail: Don't agree with fees charged
From: Texas 75253
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company can't verify or dispute the facts in the complaint

Sep 30, 2016Complaint received
Nov 7, 2016Sent to Student Assist Plus (38 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with Student Assist Plus?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Student Assist Plus's record

More Student Assist Plus complaints about dealing with my lender or servicer

Received	About	Issue	State	Answer	On time
Jan 25, 2017	Student loans	Dealing with my lender or servicerReceived bad information about my loan	KY	Fixed	Yes
Sep 28, 2016	Student loans	Dealing with my lender or servicerReceived bad information about my loan	MS	Fixed	Yes
Jun 24, 2016	Student loans	Dealing with my lender or servicerKeep getting calls about my loan	IN	Explained	Yes
Jun 21, 2016	Student loans	Dealing with my lender or servicerTrouble with how payments are handled	MD	Money back	Yes
Apr 18, 2016	Student loans	Dealing with my lender or servicerTrouble with how payments are handled	NJ	Money back	No
Apr 2, 2016	Student loans	Dealing with my lender or servicerReceived bad information about my loan	-	Explained	Yes

Discuss this complaint

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked 2 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works