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Student loans

Complaint 1984878 Fedloan Help

Money back
Product
Student loan · Federal student loan servicing
Detail
Need information about my balance/terms
From
Texas XXXXX
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
Public statement
Company believes complaint caused principally by actions of third party outside the control or direction of the company
  1. Jun 24, 2016Complaint received
  2. Jun 28, 2016Sent to Fedloan Help (4 days later)
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Fedloan Help complaints about dealing with my lender or servicer

ReceivedAboutIssueStateAnswerOn time
Apr 19, 2017Student loansDealing with my lender or servicerReceived bad information about my loanNJNo timely replyNo
Mar 17, 2017Student loansDealing with my lender or servicerReceived bad information about my loanMIClosedYes
Mar 9, 2017Student loansDealing with my lender or servicerReceived bad information about my loanVAExplainedNo
Mar 5, 2017Student loansDealing with my lender or servicerTrouble with how payments are handledSDExplainedNo
Feb 1, 2017Student loansDealing with my lender or servicerTrouble with how payments are handledNJExplainedNo
Oct 25, 2016Student loansDealing with my lender or servicerReceived bad information about my loanIDMoney backYes
Aug 15, 2016Student loansDealing with my lender or servicerTrouble with how payments are handledNJMoney backYes
Jun 22, 2016Student loansDealing with my lender or servicerTrouble with how payments are handledFLMoney backYes

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