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Student loans

Complaint 2177911 Fedloan Help

Money back
Product
Student loan · Federal student loan servicing
Detail
Received bad information about my loan
From
Idaho 83501
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
Public statement
Company believes the complaint is the result of a misunderstanding
  1. Oct 25, 2016Complaint received
  2. Oct 27, 2016Sent to Fedloan Help (2 days later)
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Fedloan Help complaints about dealing with my lender or servicer

ReceivedAboutIssueStateAnswerOn time
Apr 19, 2017Student loansDealing with my lender or servicerReceived bad information about my loanNJNo timely replyNo
Mar 17, 2017Student loansDealing with my lender or servicerReceived bad information about my loanMIClosedYes
Mar 9, 2017Student loansDealing with my lender or servicerReceived bad information about my loanVAExplainedNo
Mar 5, 2017Student loansDealing with my lender or servicerTrouble with how payments are handledSDExplainedNo
Feb 1, 2017Student loansDealing with my lender or servicerTrouble with how payments are handledNJExplainedNo
Aug 15, 2016Student loansDealing with my lender or servicerTrouble with how payments are handledNJMoney backYes
Jun 24, 2016Student loansDealing with my lender or servicerNeed information about my balance/termsTXMoney backYes
Jun 22, 2016Student loansDealing with my lender or servicerTrouble with how payments are handledFLMoney backYes

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