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Student loans

Complaint 2440325 Fedloan Help

No timely reply
Product
Student loan · Federal student loan servicing
Detail
Received bad information about my loan
From
New Jersey 07305
Filed by
Web
Company's answer
Untimely response
On time
No
  1. Apr 19, 2017Complaint received
  2. Apr 19, 2017Sent to Fedloan Help
  3. AnsweredUntimely response

Untimely response: the company did not answer within the time allowed. The consumer's own description is not published with this record.

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More Fedloan Help complaints about dealing with my lender or servicer

ReceivedAboutIssueStateAnswerOn time
Mar 17, 2017Student loansDealing with my lender or servicerReceived bad information about my loanMIClosedYes
Mar 9, 2017Student loansDealing with my lender or servicerReceived bad information about my loanVAExplainedNo
Mar 5, 2017Student loansDealing with my lender or servicerTrouble with how payments are handledSDExplainedNo
Feb 1, 2017Student loansDealing with my lender or servicerTrouble with how payments are handledNJExplainedNo
Oct 25, 2016Student loansDealing with my lender or servicerReceived bad information about my loanIDMoney backYes
Aug 15, 2016Student loansDealing with my lender or servicerTrouble with how payments are handledNJMoney backYes
Jun 24, 2016Student loansDealing with my lender or servicerNeed information about my balance/termsTXMoney backYes
Jun 22, 2016Student loansDealing with my lender or servicerTrouble with how payments are handledFLMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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