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Student loans

Complaint 2323612 Fedloan Help

Explained
Product
Student loan · Federal student loan servicing
Detail
Trouble with how payments are handled
From
New Jersey 07003
Filed by
Web
Company's answer
Closed with explanation
On time
No
  1. Feb 1, 2017Complaint received
  2. Feb 6, 2017Sent to Fedloan Help (5 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Fedloan Help complaints about dealing with my lender or servicer

ReceivedAboutIssueStateAnswerOn time
Apr 19, 2017Student loansDealing with my lender or servicerReceived bad information about my loanNJNo timely replyNo
Mar 17, 2017Student loansDealing with my lender or servicerReceived bad information about my loanMIClosedYes
Mar 9, 2017Student loansDealing with my lender or servicerReceived bad information about my loanVAExplainedNo
Mar 5, 2017Student loansDealing with my lender or servicerTrouble with how payments are handledSDExplainedNo
Oct 25, 2016Student loansDealing with my lender or servicerReceived bad information about my loanIDMoney backYes
Aug 15, 2016Student loansDealing with my lender or servicerTrouble with how payments are handledNJMoney backYes
Jun 24, 2016Student loansDealing with my lender or servicerNeed information about my balance/termsTXMoney backYes
Jun 22, 2016Student loansDealing with my lender or servicerTrouble with how payments are handledFLMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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